Amadeus Sales & Event Management - Essentials

The Sales & Event Management – Essentials Module is a cloud-native software solution designed to empower guest room only hotel properties to efficiently manage hotel guest room blocks and local negotiated rate business. Now you can delight hotel guests and keep them coming back again and again.

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The Essential Tool to Grow Your Group Business

Filling hotel guest rooms and managing reservations one at a time can be a significant undertaking. With limited budgets and increasing competition, shifting a portion of your business to group and volume contract sales will enable your team to fill rooms consistently and boost profitability.

With a lean operations team and limited budget, the Sales & Event Management – Essentials Module was designed to:
• Efficiently manage hotel guest room blocks and local negotiated rate business.
• Quickly onboard new staff and streamline daily operations with a consistent process.
• Provide insight into the group business segment so you can continue to optimize and grow.
• Accommodate business and properties across various regions and multiple currencies.

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Grow Group Business & Improve Profitability

Sell, manage, and deliver flawless experiences that will set you apart from the competition. With all the details you need at your fingertips, you can efficiently manage tasks and pursue more group business to meet your group distribution goals.

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Manage Customer Relationships

The Sales & Event Management – Essentials Module includes the technology you need to find new customers and nurture existing relationships. With a small staff, automation is key to grow strong relationships and ensure repeat business.

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Onboard & Train Employees Quickly

The user experience behind the Sales & Event Management – Essentials Module is incredibly intuitive and streamlined. In just a few hours, you’ll be able to configure the system so your team can immediately start managing group business.

Get Better Visibility into Your Business’ Performance

Gain insight into your group segment performance through a variety of reports. With new insight, you can ensure growth opportunities and areas for optimization.

  • Customer Relationship Management

  • yes
  • yes
  • yes
  • Guest Room Availability & Blocks

  • yes
  • yes
  • yes

    Multiple Per Booking

  • Volume Contracts (LNR)

  • yes
  • yes
  • yes
  • Events / Function Space Availability

  • no
  • yes
  • yes
  • BEOs & Banquet Checks

  • no
  • yes
  • yes

    Customization Available

  • Booking Packages

  • no
  • no
  • yes
  • Autotraces (Automated Activities)

  • yes
  • yes
  • yes

    Configuration Available

  • Reporting

  • yes
  • yes
  • yes

    Configuration Available

  • Integrations*

  • no
  • yes

    Limited Availability

  • yes
  • Support

  • yes

    24/7 Online

  • yes

    24/7 Online

  • yes

    24/7 Online or Phone

  • * Additional costs may be associated.

Frequently Asked Questions

What devices can I use to access this software?

You can view the Sales & Event Management – Essentials Module on any internet-capable device. However, larger devices will offer a better user experience, especially when viewing reports and availability information.

What kind of support is available?

Our award-winning support team is available via email 24/7 to help you resolve any issues, even throughout your busiest times – weekends and holidays.

What is the onboarding process like?

During the onboarding process for the Sales & Event Management – Essentials Module, Amadeus will provision your organization’s environment and user licenses. From there, implementation is quite easy. The person you designate as your administrator can complete the set up fields for property details, room types, etc. Configuration typically takes less than an hour and your users can begin working with using the product right away.

What kind of training do you offer?

The user experience is so intuitive, you’ll be able to configure and use the cloud-based sales & event management software solution within hours. Upon first log-in, you’ll be greeted with an overview video that guides you through how to most effectively navigate the system. As you are working within the solution, the inline Training & Help sections will provide you with access to the most relevant information you may need for the area of the solution where you are working. You also have access to a comprehensive database of training materials covering all areas of system usage.

Do you still make Hotel Sales Pro (HSP)?

We were happy to welcome Hotel Sales-Pro to the Amadeus family in mid-2015. As technology and customer needs have continued to evolve, we have developed new technology solutions to meet those needs. Given the aging infrastructure of Hotel Sales-Pro, it is no longer available for sale as of August 2018. Hotel properties looking for a solution that meets similar business needs will find that they can be addressed with the new Amadeus Sales & Event Management solutions.

Do you still make Delphi?

While we may have started 30 years ago with the industry leading Delphi solution, times have advanced and so have we! We’ve come a long way from just a single solution. We now offer three modules of Amadeus Sales & Event Management to be sure we’re addressing your specific business needs based on the type of group business you manage.

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Discover the essential tools to grow your group business, delight guests, and promote brand loyalty.

We know you have a limited budget and operations team, yet you need to grow and manage your group business.

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