As the world navigates the global health and economic crisis, one thing that is for certain – the needs of future travelers have changed, and cleanliness, safety, and security are more top of mind than ever.
In developing this eBook, we’ve combined insights from experts within Amadeus, The Hospitality Professionals Association (HOSPA), Institute of Hospitality (IOH), and industry leaders worldwide to create strategies and tips for these challenging times. This eBook will help provide some insights into:
- Strategies for successful hotel operations in the return of travel.
- Tactical action steps and best practices to implement from arrival to departure.
- How operational departments can address physical distancing, sanitation and cleanliness procedures, and provisions of PPE.
- How to enhance the guest experience and achieve trust, while implementing new standards.