What is AHCC 2020? - Amadeus Hospitality

What is AHCC 2020?

Alison Guillot

Update: Our 2020 event has been postponed in response to the global uncertainty related to COVID-19.  We look forward to welcoming you to the rescheduled event at a future date.  Please continue to follow us online as we will post updates as soon as new dates are confirmed.

The Amadeus Hospitality Customer Conference (AHCC) is where hundreds of influential hospitality professionals meet to learn and share industry knowledge and technology best practices. This year, we are excited to welcome our valued customers and partners to sunny southern California for 3 days of educational insight, private consultations, product training, trend tracking, and much more.

May 13-15, 2020
Hard Rock Hotel
San Diego, CA

We’ll have thought-provoking and forward-thinking keynote sessions on day one, followed by two days of breakout sessions tailored to your area of expertise. Combined with pre-conference training for Amadeus Sales & Event Management – Advanced and plenty of networking time, there is something for everyone at our event.



Educational Sessions

Whether your focus is Distribution, Marketing, Guest Management, Hotel Management, or a combination, we’ll have more than 50 educational breakout sessions to support your unique business goals.

Private and Team Consultation Sessions

Once again, we’ll have Customer Experience Managers and Training Specialists onsite to answer all your questions. Sign up for a 1:1 private consultation tailored to your specific needs, or get your whole team involved in a product strategy session.

Hands-on Training

Prior to the conference, we will hold our popular Amadeus Sales & Event Management – Advanced User Training. For the first time, there will be two separate 2-day workshops for Corporate Admin Users and Property Admin Users respectively. Seating is limited and is expected to sell out quickly. Reserve your spot today and get complimentary access to the entire conference.


Share your experiences with other like-minded hospitality professionals, including the Amadeus team. You’ll have the opportunity to touch base with Support, Account Managers, Executives, and Sales Reps. Whether you choose to connect during group activities, breaks, or during a scheduled meeting, you’re guaranteed time to chat about what’s important to you.

Have Some Fun

It’s not all work and no play! We’re organizing a charitable event in which you will be able to donate your time and skills to benefit a local non-profit, as well as attend an after-hours customer appreciation party. Both activities are included as part of your conference registration.


The annual Amadeus Hospitality Customer Conference is a great way to maximize your investment in Amadeus solutions. Get the product training and tips you need, your questions answered, and your feedback heard so you leave feeling confident and armed with new strategies to improve your business. We hope you’ll join us in San Diego this May!


Learn more about AHCC 2020!




Planning for Hospitality Recovery

In partnership with global hospitality organizations HSMAI, IoH, and HOSPA, we developed a series of recovery eBooks to help hospitality professionals chart their course for recovery in the aftermath of COVID-19. Together, we conducted surveys and interviews with dozens of global industry experts and leveraged Amadeus’ internal expertise to compile specific, actionable ways to build and execute recovery plans across marketing, sales, revenue management, and operations.