Terms of the accord, which will activate on the 15th of July, include transferring the legal ownership and responsibility for sales, implementation and support services related to HotSOS, REX, QIC, HotSOS Mobile and related modules officially back to Amadeus.
“We are very pleased with this transaction, and look forward to a seamless transition for our customers and partners,” said Matthew White, Managing Director of McLaren Technologies. “McLaren will work in close collaboration with Amadeus’ hospitality team to ensure this happens over the coming weeks, and will continue to extend the very best support and care to hotel clients throughout the process.”
Until further notice, support contacts remain directly through McLaren Technologies:
McLaren Technologies has represented MTech and Newmarket in the APAC region since August 2009 for key service optimization solutions Since that time, McLaren have proved pioneers in the hospitality tech space, establishing the business in the Asia Pacific region, securing group agreements and growing a large customer base with the world’s leading hotel and resort companies across the region. McLaren helped secured a leading position for the Amadeus Service Optimization solutions (HotSOS and REX) in key markets such Australia, Singapore, Hong Kong and Macau and a growing installed base right across the region.
Luis C. Segredo, EVP, Strategic Initiatives & Service Optimization for Amadeus’ hospitality division stated that “McLaren has been the ideal partner as we established and grew the hospitality business in the Asia Pacific region. They have represented our company and our products with professionalism, passion and skill. We look forward to a continued association with McLaren and will be working closely with them and drawing on their regional infrastructure and experience as we evolve our hospitality business and continue to grow in Asia-Pacific region.”
“We have certainly enjoyed our many years representing and partnering with MTech, Newmarket and Amadeus and its top line hospitality products,” said Mr. White. “While we’ve relished the opportunity to work with so many great operators across the region to create positive technology experiences with HotSOS and REX, we are now looking forward to forging ahead and pivoting to prioritise on new cloud-based technology solutions for our existing and future clients.”
McLaren’s new global strategy includes fortifying and focussing on the other market leading solutions within the McLaren stable including McLaren’s Fluide platform which incorporates customised web-based management and reporting to help collate and synthesise graphical and numerical data analysis across multiple visitor based locations.
About McLaren Technologies Asia Pacific Pte Ltd
The McLaren Group, headquartered out of Singapore and Sydney, Australia is one of the Asia Pacific’s leading providers of cloud-based technology solutions for hotels, resorts, and visitor based environments. Delivering a range of “best of breed” products, solutions and services from the world’s foremost providers of hospitality technology.
McLaren has an in-house team of software specialists, web, and mobile developers with broad experience in the hospitality sector with key areas of expertise being HSIA solutions (fluide) and hospitality APIs. McLaren developed software is currently in use with all major hospitality brands and a wide range of verticals including Healthcare, Local Government, and Transport.
McLaren’s unparalleled experience and expertise in project delivery and support for technology related products and services across the hospitality industry and related verticals ensures superior client support and service throughout the entire customer experience. McLaren’s customers span the world’s leading hotel companies including the InterContinental Hotel Group, Starwood Hotels and Resorts, Mandarin Oriental Hotel Group, Hilton Worldwide, Accor Hospitality, Pan Pacific Hotels and Resorts Melco Crown, MGM, Four Seasons. Peninsula, Sands Hotels and Hyatt Hotels and Resorts. Providing support across the Asia Pacific, the Middle East and Africa, the McLaren Support team features a highly skilled team of Engineers and Product Specialists. For more information about McLaren contact firstname.lastname@example.org or visit the www.mclarenint.com.
Contact: Michelle Forrest
email@example.com / +612-9251-4477
Amadeus is a leading provider of advanced technology solutions for the global travel industry. Customer groups include travel providers (e.g. airlines, hotels, rail and ferry operators, etc.), travel sellers (travel agencies and websites), and travel buyers (corporations and travel management companies).
The Amadeus group employs around 13,000 people worldwide, across central sites in Madrid (corporate headquarters), Nice (development) and Erding (operations), as well as 71 local Amadeus Commercial Organisations globally.
The group operates a transaction-based business model.
Amadeus is listed on the Spanish Stock Exchange under the symbol “AMS.MC” and is a component of the IBEX 35 index.
To find out more about To find out more about Amadeus please visit www.amadeus.com and www.amadeus.com/blog for more on the travel industry. Find out more at www.amadeus-hospitality.com
Newmarket International Inc. was acquired by Amadeus in 2014 and recently has been rebranded under Amadeus.
Contact: Daniel Batchelor / Emma Symington
firstname.lastname@example.org / email@example.com / 34 91 177 1048