The Power of Integrated Technology | Amadeus Service Optimization

The Power of Integrated Technology

Kevin Brown

With Amadeus Service Optimization

Rapid advancements in new hospitality technologies like voice assistants, door locks, and Bluetooth low energy systems have also brought with them a myriad of new connection points. Each integration between hardware and software systems unlocks new ways for hoteliers to solve three key problems:

1.      Ineffective guest personalization

2.      Diminished staff capabilities due to manual processes

3.      Inefficient proactive maintenance

It’s easy for hoteliers to overlook the value of integrated technology due to a lack of awareness or time. Amadeus Service Optimization alone has more than 130 integrated technology partners, supporting a rich functionality ecosystem to help hoteliers improve operations across all departments and ultimately the property’s reputation.

The stronger the connection between technologies and flow of data, the stronger your operation can become to work smarter and not harder. Explore the benefits of interconnected systems. Streamline communication and work prioritization across your technology stack. Give your staff the capabilities to understand their building and their guests in real time. Learn more about how to take advantage of an integrated technology ecosystem by downloading our new infographic.

 

Download the Infographic

 

Planning for Hospitality Recovery

In partnership with global hospitality organizations HSMAI, IoH, and HOSPA, we developed a series of recovery eBooks to help hospitality professionals chart their course for recovery in the aftermath of COVID-19. Together, we conducted surveys and interviews with dozens of global industry experts and leveraged Amadeus’ internal expertise to compile specific, actionable ways to build and execute recovery plans across marketing, sales, revenue management, and operations.