[PODCAST MINISERIES] Leading with Hospitality: A Realistic Approach to Engaging Yourself and Others Using Emotional Intelligence

Erin Elkind

This special episode is the first in our new miniseries with acclaimed author, speaker, consultant, and leadership expert Taylor ScottLeading with Hospitality.

We explore how the current pandemic has driven an industry-wide re-focus on the human element of hospitality. We also examine ways you can better connect with yourself in a workplace with fewer resources, and how to engage and connect with others on your teams using emotionally intelligent practices.


Stay tuned for the next episode in the miniseries. We will dive into how to improve your one-on-one meetings with your teams. If you enjoyed this episode, check out Taylor’s new book: Lead with Hospitality.

For more information, visit staging.amadeus-hospitality.com/podcast.

Rebuilding Hospitality: Trends in Demand, Data and Technology That are Driving Recovery

Our brand-new report “Rebuilding Hospitality: Trends in Demand, Data and Technology That are Driving Recovery” combines global hotelier insights with Amadeus business intelligence data to surface worldwide recovery trends. We dig into the specific tactics hoteliers around the world have used to navigate the challenges of COVID-19 and highlighted which trends hoteliers think are likely to stay as the industry turns a corner.