eHotelier – The Technology has Caught Up with the Ideation

Eric Oppegaard

By Larry Mogelonsky

Great hotel managers not only work incredibly hard to lead their teams and propel their respective properties to new levels of success, but they must also keep a pulse on where the industry is headed, especially regarding technology.

This ‘tech’ word can be broad, though, with so many new devices and software options becoming available each quarter to help managers increase guest service delivery and make better business decisions. It can be hard to narrow your field of vision and focus on any one aspect of emergent technology. However, where I’ve spent the bulk of my career – and where it is imperative for all managers to have at least a basic understanding – is understanding the evolving electronic tools that get guests to stay at your property. Because if you can’t get consumers onsite, then no other technological upgrade matters.

Read more at eHotelier.

Rebuilding Hospitality: Trends in Demand, Data and Technology That are Driving Recovery

Our brand-new report “Rebuilding Hospitality: Trends in Demand, Data and Technology That are Driving Recovery” combines global hotelier insights with Amadeus business intelligence data to surface worldwide recovery trends. We dig into the specific tactics hoteliers around the world have used to navigate the challenges of COVID-19 and highlighted which trends hoteliers think are likely to stay as the industry turns a corner.