Introduction to Generation Clean
COVID-19 has created many changes in behavior world over. In the Hospitality industry, a notable change is the renowned focus on hygiene and safety standards. Depending on geographical location, hotels must now comply with new regulations to prevent the spread of diseases such as COVID-19. On top of this, travelers now also have higher expectations of cleanliness standards. We refer to this new cluster of hotel guests as Generation Clean. In order for hoteliers to deliver on these new expectations, they will need to think about how they communicate these standards as guests shop and book trips, and how to clearly display and implement new measures throughout each stay.
One of the key differences hoteliers should be aware of is what is classified as disinfecting vs. cleaning. As you prepare your property following COVID-19, download our complimentary disinfecting checklist to ensure you’re following all of the necessary steps.
Aside from this, many hoteliers may now be faced with reduced or limited resources. This might result in less time available to dedicate to cleaning every room or enough staff to adequately cover all necessary processes. To check that everything is in order and working properly, this housekeeping checklist is a handy first step in improving your overall operational efficiency. The benefits of following these checklists include increased efficiency and guest loyalty, which can lead to more repeat bookings.
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