Training Webinars

The webinar sessions are available to all users of HotSOS Housekeeping.

  • Are you new to HotSOS Housekeeping and just learning the product? Scroll down and click the tabs to see what we offer:
    • User sessions – These sessions are intended for anyone who primarily use a PC and/or mobile device to enter and monitor service orders or take action on a service order.
    • Property Administrator sessions – These sessions are intended for anyone updating and managing the HotSOS Housekeeping database including priority points & credits.

Note: For property administrators, it is recommended you attend both Property Administrator and User sessions.

  • Are you an existing user looking to refresh your skills? Register just for the sessions that interest you.
  • Unable to find a session time convenient for you? On-demand recordings of the webinars are also available. Just click an On-Demand link and register for the session.
User Sessions
Property Administrator Sessions

How to Access

  • To view a description of the session, click the session name.
  • To register for the live webinar, click the View schedule link and complete the form.
  • To register for the recorded webinar, click the On-Demand or On-Demand only link and complete the form.
Session Name On-Demand January February March April
HotSOS Mobile Housekeeping – Supervisor – Part 1

Get a quick look at who is doing what and the room/room attendant status each day through personnel views and dashboards in the mobile application. Come to this session to learn how you can do this from your mobile device.

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HotSOS Mobile Housekeeping – Supervisor – Part 2

The room is clean and now it’s time to review for a job well done. Come to this session to learn how you can use the mobile application to track guestroom inspection notes, review your personnel and send messages to your team.

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HotSOS Housekeeping Console – Part 1

Assigning rooms to room attendants is one of the first tasks you do each day. Come to this session to learn how to create room assignments.

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HotSOS Housekeeping Console – Part 2

Throughout the day you need to manage the assignment of rooms and status updates.  Come to this session to learn how to manually prioritize and monitor the status of rooms from the desktop.

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HotSOS Mobile Housekeeping Room Attendant – Part 1

You’re done cleaning the room… now what? Come to this session to learn how to navigate your device and update the clean status of assigned guestrooms in the mobile application.

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HotSOS Mobile Housekeeping Room Attendant – Part 2

During the day, you will identify tasks that need to be done by other departments or teams.  Come to this session to learn how to create service orders and let others know what needs to be done.

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Navigating HotSOS Housekeeping

Watch this video to learn how to log in and update your password on your PC and/or mobile device in HotSOS Housekeeping.

On-Demand only
How to Run Reports

Room attendants spend the day servicing and updating clean status of rooms. Watch this video to learn how to run the HotSOS Housekeeping reports to keep track of productivity and room reconciliation.

On-Demand only
Room Assignments PM – Turndown

Our primary goal in the hotel industry is to provide great hospitality to our guests and assigning their rooms to be serviced is vital. Watch this video to learn how to assign rooms for turndown service to the room attendants.

On-Demand only

How to Access

  • To view a description of the session, click the session name.
  • To register for the live webinar, click the View schedule link and complete the form.
  • To register for the recorded webinar, click the On-Demand or On-Demand only link and complete the form.
Session Name On-Demand January February March April
User Management – Manage Personnel

This session is intended for property administrators. As an administrator, you are responsible for managing users and their access. Come to this session to learn how to create and modify users and manage their level of access.

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HotSOS Housekeeping Configuration – Data Management – Part 1

This session is intended for property administrators. You know that some rooms take longer to clean than others… but does HotSOS Housekeeping know that? Come to this administrator session to learn how to create and modify room credits, sections, and categories.

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HotSOS Housekeeping Configuration – Data Management – Part 2

This session is intended for property administrators. Is a room rush a higher priority than a VIP guestroom? Do you prioritize your vacant rooms over your occupied rooms? HotSOS Housekeeping can help you identify those priorities. Come to this session to learn how to prioritize rooms based on operational needs.

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HotSOS Housekeeping Configuration – Data Management – Part 3

This session is intended for property administrators. As an administrator, you have the ability to set or modify the HotSOS Housekeeping default setting to align with how your property and departments work. Come to this session to discuss additional options available within the system and mobile settings.

On-Demand View schedule View schedule View schedule View schedule
Navigating HotSOS Housekeeping

Watch this video to learn how to log in and update your password on your PC and/or mobile device in HotSOS Housekeeping.

On-Demand only
How to Run Reports

Room attendants spend the day servicing and updating clean status of rooms. Watch this video to learn how to run the HotSOS Housekeeping reports to keep track of productivity and room reconciliation.

On-Demand only
Room Assignments PM – Turndown

Our primary goal in the hotel industry is to provide great hospitality to our guests and assigning their rooms to be serviced is vital. Watch this video to learn how to assign rooms for turndown service to the room attendants.

On-Demand only

About HotSOS Housekeeping

Find product information on HotSOS Housekeeping.