5 Steps to Prepare Your Hotel Housekeeping Team for 2021 and Beyond
Originally published in Hotel Online The challenges the hospitality industry has faced in the wake of COVID-19 reminds us how critical the housekeeping department’s role is to a h…
Service Optimization
COVID-19 Is Driving Hotel Guests to Focus on Wellness
Originally published on Hotel Online Following COVID-19 health concerns, hotels that address the expectations of the new wellness-focused guest will be best positioned to attract bookings in the retur…
Planning for Hospitality Recovery
In partnership with global hospitality organizations HSMAI, IoH, and HOSPA, we developed a series of recovery eBooks to help hospitality professionals chart their course for recovery in the aftermath of COVID-19. Together, we conducted surveys and interviews with dozens of global industry experts and leveraged Amadeus’ internal expertise to compile specific, actionable ways to build and execute recovery plans across marketing, sales, revenue management, and operations.
“Generation Clean” is a Driving Force Along the Evolving Traveler Journey
Originally published in Hotel Online Hospitality leaders that identify “Generation Clean” as an engine for formulating marketing and operational strategies will be best positioned for success in a…
How is Your Hotel Addressing Hygiene and Cleanliness?
By Tim Pelletier, Chief Technology Officer, Hospitality, Amadeus Originally published on Amadeus Insights Today, more hotels are welcoming back guests who are ready for a change of scenery.
5 Steps to Enhancing Hotel Housekeeping & Guest Satisfaction in a Downturn
For hoteliers, the well-being and health of guests and staff are of the utmost importance.
Ten Ways to Boost Guest Confidence and Increase Loyalty Amid COVID-19
Rethinking the guest experience, creating new standards, and committing to those standards will be vital in building future loyalists.
Applying the 3Cs of Hotel Crisis Management – Concern, Control & Commitment
Although the cumulative impact of COVID-19 has already set in motion a profound shift in hotel business strategy, some fundamental goals will not change.
Introducing “Generation Clean” – The New Age of Hotel Guests
By Tim Pelletier, Chief Technology Officer, Hospitality, Amadeus Originally published on Hospitality Net While global travel markets continue to wrestle with the implications of COVID-19, one …
New Operations Solution From Amadeus Supports Recovery of Select Service Hotels
Originally published to the Amadeus Newsroom HotSOS Select joins the Service Optimization suite of solutions to help select service hoteliers manage daily tasks more efficiently and address safety con…
How the Hospitality Industry Can Plan for Recovery
Originally published on Amadeus Insights COVID-19 will have a lasting impact on the global hospitality industry.