Service Optimization

By Tim Pelletier, Chief Technology Officer, Hospitality, Amadeus Originally published on Hospitality Net   While global travel markets continue to wrestle with the implications of COVID-19, one …

Although the cumulative impact of COVID-19 has already set in motion a profound shift in hotel business strategy, some fundamental goals will not change.

Best practices for a data-driven strategy now and in the future Depending on where in the world your hotel is located, you are dealing with a different stage of the COVID-19 outbreak.

The current global crisis has forced many hoteliers to make the painful decision to temporarily close their doors, ensuring the safety of employees and guests.

For hoteliers, the well-being and health of guests and staff are of the utmost importance.

Travelers share everything online these days, both good and bad.

After over a decade of growth, RevPAR around the world is slowing down fast. And whenever RevPAR growth suffers, so does your budget.

Did you know that social media and online reviews of your property are some of the most critical elements to increasing your RevPAR? According to Cornell University, just a single point increase in yo…

What do travelers trust more when they are looking to choose travel accommodations? The advertising a property shares or the reviews of fellow travelers who have visited a property first-hand? While m…

One of the fastest-growing trends in hospitality is the rise of integrations supporting hotel operations, yet many hoteliers are unaware of how technology partnerships can advance their goals.