[PODCAST] How do you become #1 in hotel guest satisfaction? (Feat. Atrium Hospitality Part II)
In part two of a new miniseries with Atrium Hospitality we explore how to improve guest satisfaction by putting your core values into action.
In part two of a new miniseries with Atrium Hospitality we explore how to improve guest satisfaction by putting your core values into action.
In part one of a new miniseries with Atrium Hospitality we explore how to improve guest satisfaction. So how has Atrium Hospitality become #1 in customer satisfaction from J.D.
In this episode with Katie Moro and John Hach, we dive into detail about what areas of market data and intelligence truly allow a hotel to thrive without needing to guess what its future demand is loo…
In this episode, we chat with Peter Altmann, Head of Mobility and Travel Protection at Amadeus, about travel in regard to sustainable mobility.
In this episode, we break down our forward-looking, on-the-books market data for the fall season with our resident market experts Katie Moro and John Hach.
In the last of our miniseries with Taylor Scott, we break apart the fundamentals of what the hospitality industry needs to start, stop, and continue doing to improve staff retention.
We are back to give you a new episode with our market data experts Katie Moro, VP, Data Partnerships, Hospitality, Amadeus and John Hach, Senior Industry Analyst, Hospitality, Amadeus.
In part three of our Leading with Hospitality miniseries featuring Taylor Scott, we share how hospitality leaders can recognize team members in an emotionally intelligent way to ensure they feel se…
In this episode, we sit down with Iype Abraham, Commercial Development Director at Edwardian Hotel Group, to learn about the digital and cultural transformation the group began in 2019, and the deci…
In our first episode of 2022, we sit down with Amadeus Vice President of Data Partnerships Katie Moro and Senior Industry Analyst John Hach to demystify the current state of business and group travel.