Rethinking Guest Loyalty in Hospitality’s “New Normal”
By: Jebi Mathew, SVP, Growth and Go-To-Market, Hospitality, Amadeus Originally published on Hospitality Technology Hoteliers have long been aware that loyalty programs are a crucial part of the…
Central Reservation Systems (CRS)
How Hotel Technology Is Opening New Doors For Personalized Business Travel
Op Ed by: Peter Waters, EVP, Hotel IT Solutions, Hospitality, Amadeus Originally published on The Company Dime Business traveler expectations for hotel stays have been evolving for a while.
Rebuilding Hospitality: Trends in Demand, Data and Technology That are Driving Recovery
Our brand-new report “Rebuilding Hospitality: Trends in Demand, Data and Technology That are Driving Recovery” combines global hotelier insights with Amadeus business intelligence data to surface worldwide recovery trends. We dig into the specific tactics hoteliers around the world have used to navigate the challenges of COVID-19 and highlighted which trends hoteliers think are likely to stay as the industry turns a corner.
We’re Ready to Help Rebuild Travel
Originally published on Amadeus Insights By: Francisco Pérez-Lozao Rüter, President, Hospitality, Amadeus There are two words that come to mind when I reflect on the past year.
Supporting Channel Mix Equity Through Direct Bookings
Originally published on Hospitality Net While 2020 was a year for the record books for all the wrong reasons, there were a few noteworthy changes for hoteliers stemming from the COVID-19 crisis…
Supporting Contactless Experiences and Greater Efficiency
Amadeus and Bizzon partnership set to exceed guest expectations and operational goals While hoteliers continue to pursue core business goals such as revenue optimization, efficiency, and guest satisfa…
Acing the Hotel Recovery Test
Considerations for a Successful COVID-19 Recovery Originally published on PhocusWire You’re likely one of many hoteliers looking to make improvements to successfully emerge from the crisi…
THE Park Hotels Adopts Amadeus’ iHotelier® Solution to Drive Demand and Personalization Across Booking Channels
Paired with Amadeus’ Guest Management Solution, the Indian hotel chain will better manage reservations and guest loyalty as it plans for recovery March 3, 2021 – 2020 was a tough year f…
It’s Not Just a Room – The Benefits of Attribute-Based Selling in Hotels
By: Doug Rice, Hotel Industry Consultant and Analyst Originally published in Hospitality Upgrade Most hotels today sell using a model that has changed very little for the last 50 years.
Building an Effective Guest Loyalty Program
Guest loyalty can be a powerful tool in the modern hotelier’s revenue strategy.
Azalai Hotels Improves Growth and Loyalty Strategies With the Amadeus Integrated Booking Suite
Hotel chain is the first in West Africa to purchase the innovative e-commerce platform to support their brand expansion January 20, 2021 – In a challenging time for the global travel indu…